Effective Date: July 15, 2026

Purple Alien Entertainment LLC (“Purple Alien Entertainment,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, contact us, request a quote, book our services, or communicate with us.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide, including:

• Your name

• Email address

• Telephone number

• Event date, time, and location

• Type of event

• Number and approximate ages of guests

• Services you are interested in

• Messages, questions, and special requests

• Billing, deposit, or payment-related information

• Any other information you choose to provide through our contact, quote, or booking forms

We may also receive information when you communicate with us by email, telephone, text message, social media, or another communication method.

2. Information Collected Automatically

When you visit our website, our website platform and service providers may automatically collect certain technical information, such as:

• Internet Protocol address

• Browser and device type

• Operating system

• Pages visited

• Referring website

• Approximate geographic location

• Date and time of your visit

• Website interactions and traffic information

Our website may use cookies, analytics tools, and similar technologies to operate properly, understand website traffic, improve the visitor experience, and measure the effectiveness of our marketing.

You may be able to control cookies through your browser settings. Disabling cookies may affect how certain portions of the website function.

3. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and quote requests

• Communicate about your event

• Confirm availability

• Prepare quotes, invoices, contracts, and booking documents

• Process deposits and payments

• Provide face painting, glitter, and related entertainment services

• Coordinate event details and special requests

• Provide customer support

• Maintain business and financial records

• Improve our website, services, and customer experience

• Protect our website, customers, and business from fraud or misuse

• Comply with legal, tax, insurance, and regulatory obligations

• Send promotional emails when permitted by law

4. Promotional Emails

We may use your email address to send occasional information about our services, seasonal availability, special offers, new packages, event ideas, or other promotions.

Promotional emails will provide a way to unsubscribe. You may also ask us to stop sending promotional messages by contacting us at pilaraldred@purplealienentertainment.com.

Unsubscribing from promotional emails will not prevent us from sending necessary communications related to a quote, booking, payment, contract, scheduled event, or previous transaction.

We will not send promotional text messages unless you have provided any consent required by applicable law. Providing a telephone number for event coordination does not automatically mean that you agree to receive promotional text messages.

5. Payments

Payments and deposits may be processed through third-party payment providers, banks, or payment applications. These providers may collect and process payment information under their own privacy policies and terms.

Purple Alien Entertainment generally does not directly store complete debit card, credit card, or bank account information submitted through an independent payment processor.

6. How We Share Information

We may share information with service providers that help us operate our business, including:

• Website hosting and website-management providers

• Email and communication providers

• Scheduling and booking platforms

• Payment processors

• Accounting and recordkeeping providers

• Cloud storage providers

• Analytics and marketing providers

• Independent contractors assisting with an event, when necessary

These providers may receive only the information reasonably necessary to perform services on our behalf.

We may also disclose information:

• When required by law, subpoena, court order, or legal process

• To protect the rights, property, safety, or security of our business, customers, guests, or others

• To investigate suspected fraud, misuse, or unlawful activity

• In connection with a sale, transfer, merger, or reorganization of the business

We do not sell your personal information for money.

7. Event Photographs and Videos

We may take photographs or videos at events only when permitted by the client, event organizer, venue, parent, guardian, or other person authorized to provide permission.

When appropriate, photographs or videos may be used for our portfolio, website, social media pages, advertisements, or promotional materials.

We will make reasonable efforts to obtain permission before using an identifiable image of a child for marketing purposes. A parent or legal guardian may ask us to remove an image controlled by Purple Alien Entertainment by contacting us at pilaraldred@purplealienentertainment.com.

Removal requests do not guarantee removal from materials that have already been printed, shared by third parties, reposted by others, archived, or otherwise placed outside our reasonable control.

8. Children’s Privacy

Our website and booking services are intended for adults, parents, guardians, event planners, and organizations. They are not directed toward children under 13.

We do not knowingly request or collect personal information directly from children under 13 through our website. Information concerning a child’s event or service preferences should be submitted by a parent, legal guardian, or responsible adult.

Please do not submit sensitive information about a child through our website. If you believe a child has provided personal information to us without appropriate adult involvement, contact us so that we can review and, when appropriate, delete the information.

9. Data Retention

We retain information for as long as reasonably necessary to:

• Respond to inquiries

• Complete bookings and provide services

• Maintain customer and transaction records

• Meet accounting, tax, insurance, and legal requirements

• Resolve disputes

• Enforce agreements

• Maintain appropriate business records

When information is no longer reasonably needed, we may delete it, anonymize it, or securely retain it when required by law or legitimate business needs.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect the information we maintain.

However, no website, email system, payment platform, cloud-storage service, or method of internet transmission can be guaranteed to be completely secure. You provide information electronically at your own risk.

Please avoid sending highly sensitive information, such as Social Security numbers, medical records, complete payment-card numbers, or government identification numbers, through ordinary website forms or email.

11. Your Choices and Requests

Depending on where you live and applicable law, you may request that we:

• Tell you what personal information we maintain about you

• Correct inaccurate contact information

• Delete certain personal information

• Stop sending promotional emails

• Withdraw certain permissions you previously provided

To submit a request, contact us at [insert business email address]. We may need to verify your identity before completing a request.

Some information may be retained when necessary to complete an existing booking, maintain financial or legal records, prevent fraud, resolve disputes, or comply with applicable law.

12. Third-Party Websites and Services

Our website may contain links to social media pages, payment services, booking platforms, maps, or other third-party websites.

We do not control the privacy, security, or data practices of third parties. Visiting or using a third-party service is subject to that provider’s privacy policy and terms.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website practices, technology, or legal obligations.

The updated policy will be posted on this page with a revised effective date. Your continued use of the website after an update means that you acknowledge the revised policy.

14. Contact Us

Questions or requests regarding this Privacy Policy may be directed to:

Purple Alien Entertainment
Email: pilaraldred@purplealienentertainment.com
Telephone: (564) 206-4853
Website: www.purplealienentertainment.com